On-Site Group
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Individual Viewer
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Growing Your Business Through Trusted Relationships- The Trust Selling Cycle- Step 1- Making the Initial Contact
Length: 1 hour
CPE Credits:
1
Instructional Delivery Method:
Group Internet Based
Course Registration Requirements:
Online Registration
Refund/Cancellation Policy:
Please contact the ACPEN help desk - 1-800-747-1719 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Complaint Resolution Policy:
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement:
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
*A Live Webcast Replay™ is a web cast replay of an earlier event, with panelists standing by, in real time, to respond to participant questions. The Live replay includes all original content and materials. This format allows for Live CPE credit under our NASBA registry.
This course is sponsored by the Business Learning Institute(BLI) who is listed on the NASBA Registry as sponsor number 108308.
Description: Traditional sales funnels follow a linear flow with all activities, measurement and targets aimed at a major event – the close. The Trust Selling Cycle presents trust as a non-linear process and sets it's destination at creating client trust instead of strictly getting a sale. This session incorporates all of the concepts from the first four sessions and provides a roadmap through each step of the selling process to build client trust. It is the last session of a five-webcast series designed to help service professionals in relationship-oriented selling environments attract and retain loyal clients through trusting relationships. ... Read More
Produced By:
Maryland Association of CPAs/Business Learning Institute
Faculty
- Mark Slain
- Gaining, keeping and even restoring trust is at the heart of Mark’s consulting, sales training, speaking and strategic planning services. He works with clients that sell complex products and services. His clients come from a variety of industries including computer hardware, accounting and financial services, legal, office products and furniture, marketing and other professional services.
In his role as a Contributing Editor for OnPoint Magazine (a trade publication for the office products industry) and for The Independent Dealer Magazine (in the same industry), he writes about topics that provide readers with valuable selling insights en route to higher profits.
He serves as an Adjunct Professor at Loyola University in Maryland teaching Sales Management and Strategies to MBA students.
In his 25 years in sales and sales management at Fortune 500 companies, he has always had a passion to serve people. During his13 year career at Boise Cascade/OfficeMax, he led a sales organization serving the mid-Atlantic from $27 million to $50 million while achieving record profits.
In his role, Mark served for three years on the Leadership Team, contributing to strategic decisions in virtually all aspects of business operations effecting, sales, marketing, web-based ordering, incentives and recognition programs, sales training, talent acquisition, performance management, IT, and distribution.
His team provided solutions to large market firms in healthcare, legal, financial, education, local government and national account markets. During his tenure there, Mark was a four time recipient of the National Sales Council Award and six time recipient of the Inner Circle Award for outstanding performance nationwide.
During his eight year tenure at The Standard Register Company, a document management company, Mark qualified for top honors as a three time recipient of the 100% Plus Club and was honored as the #1 seller nationwide of over 800. He held several sales management positions with increasing staff size and responsibility. His teams consistently ranked in the top 5% among his peers in Orange County, CA and Baltimore, MD.
Mark serves as a Co-Chairperson of the Small Business Council of the Howard County Chamber of Commerce and is a member of the Institute of Management Consultants and Toastmasters International.
He holds a Bachelor of Science in Marketing from the University of Maryland, and a MBA from Loyola University in Maryland.
Course Materials
- CPE Credit Instructions for Individual Webcast Viewers (1 page)

- Session 5 Manual (12 pages)

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